Frequently Asked Questions
What primary services do you offer?
We specialize in providing detailed, human-reviewed insights into lab results, along with actionable health advice. Additional services include tracking health trends, goal setting, and telehealth consultations.
What do you specialize in?
Our expertise lies in interpreting lab results and medical imaging with the support of certified professionals, not just AI. We provide personalized recommendations to help users understand and improve their health.
What are the rates of your services?
Lab Analysis: $30 per report. Subscription Plan: $10/month (billed annually at $120) for up to 24 reports per year, with $20 for additional uploads. Telehealth Consultation: $300 for a 30-minute session with a certified doctor.
What type of warranty do you provide (on custom work)?
We guarantee professional-grade analysis and clear, actionable insights reviewed by certified consultants. If you have concerns about your results, our support team will work with you to resolve any issues.
What are your terms and conditions?
Terms and conditions include guidelines for service use, data privacy policies, refund criteria, and user responsibilities. For a detailed overview, please visit our Terms and Conditions page.
Is this app AI-driven or human-reviewed?
We prioritize human expertise. Every lab result is reviewed by certified professionals to ensure reliability and accuracy.
What types of reports can I upload?
Blood work, and more. Accepted formats include PDFs, images, and scanned documents.
How secure is my data?
All uploaded files are encrypted and stored securely. We comply with global data protection standards.
How much does it cost?
$30 per lab reading. $10/month subscription (billed annually at $120) for up to 24 reports/year. Additional lab readings cost $20 each. Telehealth consultation: $300 for 30 minutes.
What happens if I don’t understand the results?
We provide detailed explanations and actionable advice, and you can reach out to support for further clarification.
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